Remote Infrastructure Management
Spectrum’s comprehensive Remote Infrastructure Management(RIM) solutions will ensure your servers and infrastructure are maintained and monitored efficiently and seamless service is available to your clients. Our dedicated RIM team will proactively maintain your servers guaranteeing optimum performance.
Our service provides you the freedom to focus on your business rather than the technology and eliminates the need to maintain a dedicated technical team. Let your servers be anywhere around the world or in the cloud, we will manage it for you. Our experienced and zealous RIM engineers will take care of your global infrastructure and help you provide the best quality services to your clients.
Our RIM solution includes:
Installation and Configuring Servers:
We will install and configure both Linux and Windows servers for you with the software and services you need to run your application on a dedicated server or in Amazon Web Services (AWS), Google Cloud Platform (GCP) or Microsoft Azure Cloud infrastructure.
Round the clock Monitoring:
24x7 monitoring of your infrastructure to ensure normal operations by monitoring uptime, running service status and storage space availability on your servers. Proactive measures will be taken to eliminate unnecessary downtime in services.
Our team will audit your servers to do system health checks, identify abnormal system activities through log analysis, and apply system updates and routine checks. In highly critical servers, daily audits will be done to ensure optimum performance.
Security Scans and Patching:
Periodic security scans will be done in the servers and applications to identify potential vulnerabilities and weaknesses and to ensure safety of your infrastructure and data. Any issues identified through scanning will be reported to you and relevant fixes will be done.
PCI Compliance Scans:
If your application allows your clients to make payments through credit cards you might need to adhere to PCI standards and guidelines. Our RIM team will help you to remain PCI compliant by doing periodic audits and scans on your systems and fixing issues identified in such audits to keep your reputation and your client data intact.
We will ensure good quality backups are taken periodically and will check the integrity of the backups to ensure proper disaster recovery. Technical expertise of our RIM team will be effectively utilized in assisting you to build necessary backup solutions for your primary application servers. Real-time replicated backups will be set up on secondary servers for mission critical applications like SQL databases.
Server Hardening and Firewalls:
Initial server hardening will be done to toughen the system and to eliminate any potential security holes. Firewalls will be installed as required to restrict access to services and ports on the servers to ensure that only needed services are available to the outside world. Dedicated standalone firewall solutions like pfSense can be installed to have a firm grip on the entire infrastructure.
Scaling Cloud Infrastructure:
We can do the scaling for your cloud infrastructure both vertically and horizontally to manage your growing customer demands. We will help you to design economical and efficient solutions in accordance with your needs in AWS, Google Cloud and Azure.
Migrating to Cloud:
If your application needs to be migrated from bare metal server to cloud infrastructure we can help you. Our RIM engineers will design a plan to migrate your application to the popular cloud platforms like AWS, Google Cloud and Azure
Cloud Telephony Service:
We offer maintenance to your cloud telephony solutions running on Open source solutions like Asterisk. Our team will provide assistance to keep your telephony service online that allows your clients to communicate with others via voice calling, either on an ongoing or as-needed basis.
We can provide a platform or service for you to store your data. We can provide a cloud platform or on-premises storage option for system backups or additional storage so that users don’t have to keep everything on their main devices.
We can install countless number of popular applications available in the market for you as per you needs on both Linux and Windows servers. Some of the major applications we provide support are listed below.
Web Servers ( Apache, Nginx, IIS)
Database Applications ( MySQL, MariaDB, MS SQL Server)
DNS ( PDNS, Bind)
Mail Server Solutions (Qmail, Postfix)
Web Hosting Control Panel Solutions (cPanel)
Firewall Solutions (pfSense)
FAX Server Solutions (NetSatisFAXtion)
Active Directory Domain Services(AD DS)
Virtualization Solutions (Microsoft Hyper-V, VMware vSphere , VMware Workstation, Oracle Virtual Box)
Open Source Telephony Solutions (Asterisk)
Healthcare Interoperability Systems (HL7 standards)